How do I change my nameservers with Name.com?
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Wednesday, July 06, 2016
By PhotoBiz Knowledge Base
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To make your existing domain name work with your PhotoBiz site, you need to have your domain name servers pointed to our Data Center.  Below are instructions on how to change your name servers with Name.com.  

Note: Changing your name servers does not transfer your domain registration. You will need to keep your domain current with your current registrar.

IMPORTANT EMAIL NOTE:

  • If you have domain-based email (i.e. info@mydomain.com), please send your email provider's MX records to our Support Team BEFORE you change your name servers (the next step). If you change your name servers before we have your email's MX records set up on our servers, your email will go down. Your email will be restored within 2-24 hours after your MX records have been added to our servers. 
  • If you don't have domain-based email and you would like it, we recommend PhotoBiz Mailbox. Click here for more information about Mailbox

  • Log in to Name.com
  • Click on Account
  • Click on Domain
  • On the right side of the Control Panel click on Edit Name Servers
  • Replace any existing name server information with our name servers:

ns.rackspace.com
ns2.rackspace.com

  • Click Add

If you need assistance with this or any aspect of your PhotoBiz account, you can reach our Support team at 1-866-463-7620 Monday-Friday from 9am to 8pm USA Eastern Time. 

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